Regional Freight Operations Manager Job Vacancy in Kariba, Zimbabwe – Logistics & Supply Chain

Job Description

Position:Regional Freight Operations Manager

Company:DHL Global Forwarding Zimbabwe

Location:Kariba, Zimbabwe

Experience:8+ years in freight and logistics management

Education:Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field

Employment Type:Full-time

Industry:Logistics & Supply Chain

Department:Operations

Salary:SSP 350,000 – 500,000 per month

Vacancies:1

Company Overview

DHL Global Forwarding Zimbabwe is a leading provider of international air and ocean freight services, offering comprehensive logistics solutions across Africa and the globe. With a strong commitment to innovation, sustainability, and customer satisfaction, DHL has built a reputation for reliability and efficiency. Operating in Zimbabwe for over two decades, the company supports a wide range of industries, including mining, agriculture, manufacturing, and retail, helping them to move goods swiftly and securely. As part of the DHL Group, the organization leverages cutting‑edge technology, a global network of experts, and a culture of continuous improvement to deliver world‑class service. This role offers a unique opportunity to contribute to the growth of logistics infrastructure in the scenic region of Kariba while advancing your career within a globally recognized brand.

Job Overview

The Regional Freight Operations Manager will lead the end‑to‑end freight operations for the Kariba region, overseeing air, sea, and road transportation activities. This senior position is responsible for ensuring optimal routing, cost efficiency, compliance with international trade regulations, and superior customer service. The manager will collaborate closely with sales, customs, warehouse, and finance teams to develop strategic plans that align with DHL’s global standards and local market demands. By driving operational excellence, the role directly supports the company’s mission to connect people and businesses worldwide. For more information about DHL’s career opportunities, visit https://zimbabwejobsearch.com/.

Key Responsibilities

• Develop and implement regional freight strategies that improve transit times, reduce costs, and enhance service quality.
• Manage day‑to‑day freight operations, including shipment planning, carrier selection, and performance monitoring.
• Ensure compliance with customs regulations, import/export laws, and DHL’s internal policies.
• Lead a team of freight coordinators, providing coaching, performance reviews, and professional development.
• Collaborate with sales and account management to align operational capabilities with customer requirements.
• Analyze operational data, generate reports, and present insights to senior leadership for continuous improvement.
• Negotiate contracts and service level agreements with carriers and third‑party logistics providers.
• Implement safety and risk management protocols to protect personnel, cargo, and assets.
• Drive sustainability initiatives, such as carbon‑offset programs and efficient routing.
• Maintain strong relationships with local authorities, port agencies, and industry partners.

Required Skills

• Strong leadership and team management abilities.
• Expertise in freight forwarding, multimodal transportation, and supply chain optimization.
• Excellent analytical and problem‑solving skills.
• Proficiency in logistics software (e.g., DHL’s proprietary TMS, SAP, or similar).
• Effective communication and negotiation skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of international trade regulations and customs procedures.
• Commitment to safety, compliance, and sustainability.

Education

A bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline is required. Professional certifications such as Certified International Freight Forwarder (CIFF) or Certified Supply Chain Professional (CSCP) are advantageous.

Experience

Minimum of eight (8) years of progressive experience in freight operations, with at least three (3) years in a supervisory or managerial role. Experience in the African logistics market, particularly in Zimbabwe, is highly preferred.

Salary

The competitive salary range for this position is SSP 350,000 to SSP 500,000 per month, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Professional development allowance.
• Employee assistance program.
• Opportunities for international assignments.

Training

• Onboarding program covering DHL’s global standards and local operational procedures.
• Continuous learning modules on logistics technology, compliance, and leadership.
• Access to DHL’s internal Academy for certifications and skill upgrades.

Working Environment

The role is based in Kariba’s modern DHL office, offering a collaborative atmosphere with state‑of‑the‑art facilities. Employees benefit from a supportive culture that values diversity, innovation, and work‑life balance. The position may require occasional travel to regional hubs, ports, and customer sites.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the company’s career page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

DHL Global Forwarding Zimbabwe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, religion, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.