International Freight Forwarding Manager Job Vacancy in Victoria Falls, Zimbabwe – Logistics & Supply Chain

Job Description

Position:International Freight Forwarding Manager

Company:DHL Global Forwarding

Location:Victoria Falls, Zimbabwe

Experience:8+ years in international freight forwarding and logistics management

Education:Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field

Employment Type:Full-time

Industry:Logistics & Supply Chain

Department:Operations

Salary:SSP 250,000 – 350,000 per month

Vacancies:1

Company Overview

DHL Global Forwarding is a world‑leading logistics provider with a strong footprint across Africa and a dedicated hub in Harare, Zimbabwe. Leveraging a network that spans more than 220 countries and territories, DHL delivers end‑to‑end supply chain solutions that empower businesses to move goods efficiently and securely. In Zimbabwe, the company supports a diverse range of industries, from mining and agriculture to tourism and manufacturing, helping them connect to global markets. As part of its commitment to sustainable growth, DHL invests in technology, green logistics, and local talent development, making it an attractive employer for professionals seeking dynamic career pathways. This role contributes directly to the company’s mission of providing reliable, innovative, and customer‑centric logistics services, reinforcing DHL’s reputation as a top employer for Zimbabwe Jobs and a key player in the country’s economic development.

Job Overview

The International Freight Forwarding Manager will lead the planning, execution, and optimisation of cross‑border shipments originating from or destined to Victoria Falls and surrounding regions. Reporting to the Regional Operations Director, you will coordinate with customs authorities, carriers, and internal teams to ensure seamless movement of cargo while maintaining compliance with local regulations. You will be responsible for developing strategic freight solutions, managing cost structures, and enhancing service quality to meet the expectations of high‑value clients. This position offers a unique opportunity to shape logistics strategies in a tourism‑driven hub, contributing to the broader goals of employment in Zimbabwe and supporting the growth of trade corridors. For more details visit Zimbabwe Job Search.

Key Responsibilities

• Design and implement end‑to‑end freight forwarding strategies for air, sea, and land shipments.
• Negotiate rates and service agreements with international carriers and local agents.
• Ensure full compliance with Zimbabwe customs regulations, import/export documentation, and security protocols.
• Monitor shipment performance, resolve exceptions, and drive continuous improvement initiatives.
• Collaborate with sales, finance, and warehouse teams to provide accurate cost estimates and delivery timelines.
• Develop and maintain key performance indicators (KPIs) to track service reliability, cost efficiency, and customer satisfaction.
• Lead a team of freight coordinators, providing coaching, performance feedback, and career development support.
• Stay abreast of industry trends, regulatory changes, and technology advancements to keep DHL’s services competitive.

Required Skills

• Strong knowledge of international freight regulations, Incoterms, and customs procedures.
• Proven negotiation and contract management abilities.
• Advanced analytical skills with proficiency in logistics software and ERP systems.
• Excellent communication and stakeholder management skills.
• Leadership experience with the ability to motivate and develop teams.
• Problem‑solving mindset with a focus on operational efficiency.
• Fluency in English; knowledge of local languages is an advantage.
• Ability to work under pressure and meet tight deadlines.

Education

A Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related discipline is required. Professional certifications such as FIATA, IATA, or Certified International Freight Forwarder (CIF) are highly desirable and will be considered an asset.

Experience

Minimum of eight (8) years of progressive experience in international freight forwarding, with at least three (3) years in a managerial or supervisory capacity. Experience within the African logistics market, particularly handling high‑value or time‑critical shipments, is preferred.

Salary

The role offers a competitive salary range of SSP 250,000 to 350,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the remuneration package.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with company matching contributions.
• Annual leave and paid public holidays in line with Zimbabwe labour law.
• Employee assistance program and wellness initiatives.
• Company‑provided mobile device and laptop for business use.
• Opportunities for international assignments and cross‑functional projects.

Training

• Onboarding program covering DHL’s global logistics platforms and compliance standards.
• Continuous professional development courses in supply chain analytics and digital freight solutions.
• Leadership development workshops to enhance managerial competencies.
• Access to industry conferences and seminars across Africa and Europe.
• Mentorship program pairing new hires with senior logistics experts.

Working Environment

The role is based in the vibrant city of Victoria Falls, offering a dynamic workplace that blends modern office facilities with the natural beauty of one of the world’s most iconic landmarks. Employees benefit from a collaborative culture that encourages innovation, diversity, and work‑life balance. DHL promotes a safe, inclusive, and environmentally responsible work environment, aligning with global sustainability goals.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the DHL Careers website. Applications will be screened by the Talent Acquisition team, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Victoria Falls office.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, religion, or sexual orientation. Our hiring practices support the principles of fairness and transparency, ensuring that every applicant receives equal consideration for employment in Zimbabwe.