Business Development Consultant – Population Services Zimbabwe (PSZ)

Job Overview

Population Services Zimbabwe (PSZ) is inviting applications from experienced and results-driven professionals for the position of Business Development Consultant based in Harare, Zimbabwe. This consultancy opportunity is ideal for candidates with expertise in healthcare business development, clinic management, strategic growth planning, healthcare marketing, medical business operations, revenue growth, and healthcare systems strengthening.

The consultant will play a strategic role in designing a sustainable business model for PSZ clinics to ensure cost recovery, income generation, operational efficiency, and long-term sustainability, while supporting free mobile outreach sexual and reproductive health services.

Professionals searching for healthcare consultant jobs in Zimbabwe, business development consultant opportunities, hospital management jobs, medical business strategy roles, clinic operations careers, and healthcare management consultancy opportunities are encouraged to apply.

For more information about careers and employment opportunities in Zimbabwe, visit business development jobs in Zimbabwe

Position Details

Job Title: Business Development Consultant
Company: Population Services Zimbabwe (PSZ)
Location: Harare, Zimbabwe
Job Type: Consultancy Contract
Contract Duration: 3–6 Months
Reporting To: Director – Commercial Services & Marketing
Industry: Healthcare / Public Health / Business Development / Reproductive Health
Application Deadline: 06 April 2026
Salary: Not specified (Consultancy remuneration based on experience and project scope)

About Population Services Zimbabwe (PSZ)

Established in 1987, Population Services Zimbabwe (PSZ) is an affiliate of MSI Reproductive Choices and one of Zimbabwe’s leading organizations focused on delivering quality sexual and reproductive health (SRH) and family planning services.

PSZ works closely with the Ministry of Health and Child Care and other stakeholders to provide modern, affordable healthcare services through:

• Static clinics
• Public sector partnerships
• Mobile outreach services
• Commercial sales channels

Currently, PSZ operates six clinics nationwide, including:

• Four clinics in Harare
• One clinic in Bulawayo
• One clinic in Gweru

As part of its expansion strategy, PSZ intends to establish two additional clinics by June 2026, one in Harare and another in Bulawayo.

Professionals interested in medical business expansion, healthcare startup consulting, hospital administration, and health systems strengthening will find this role highly rewarding.

For additional healthcare and development career insights in East Africa, visit business development jobs in Uganda

Job Purpose

The Business Development Consultant will be responsible for building a self-sustaining business model for PSZ clinics to improve:

• Financial sustainability
• Revenue generation
• Cost recovery systems
• Patient retention and referrals
• Operational efficiency
• Clinic performance and profitability

The consultant will support clinic growth by improving business strategy, client acquisition, stakeholder partnerships, service integration, and financial performance, while ensuring alignment with healthcare regulations and organizational goals.

Key Job Responsibilities

1. Strategic Partnership & Business Model Development

The selected consultant will:

• Develop and manage a sustainable clinic business model
• Conduct market analysis and healthcare industry research
• Identify patient demographics and healthcare consumer behavior
• Monitor competitors and identify new market opportunities
• Recommend niche medical services for growth and sustainability
• Drive data-driven decision-making processes
• Identify untapped markets and strategic partnerships

Candidates with experience in business strategy consulting, healthcare market research, or medical enterprise development are strongly encouraged to apply.

Strategic Growth Planning

The consultant will design measurable growth strategies for existing and new clinics.

Responsibilities Include:

• Develop short-term and long-term business growth strategies
• Strengthen core healthcare service offerings
• Promote service integration and specialized healthcare services
• Support the establishment of two new clinics in Harare and Bulawayo
• Identify expansion opportunities for increased patient access

Applicants with expertise in business expansion, medical startup consultancy, growth strategy, or healthcare operations management will have an advantage.

For broader professional opportunities in healthcare and consultancy sectors, you may also explore business development jobs in Ghana

Relationship Management & Referral Growth

The consultant will strengthen referral systems and stakeholder relationships.

Key Duties:

• Develop a proactive client referral growth strategy
• Engage:
  • Primary healthcare providers
  • Medical specialists
  • Community health clinics
• Build partnerships to increase referrals for core medical services
• Strengthen stakeholder engagement systems
• Establish sustainable referral pathways for clinic growth

Professionals with backgrounds in stakeholder management, medical networking, or relationship management are highly preferred.

Business Networking & Brand Visibility

The successful consultant will:

• Attend healthcare conferences, seminars, and industry networking events
• Improve clinic visibility and professional reputation
• Develop strategic partnerships with healthcare stakeholders
• Strengthen organizational positioning within Zimbabwe’s healthcare sector

Experience in corporate networking, healthcare marketing, or business partnerships is desirable.

Client-Centered Care & Customer Experience

The consultant will develop systems to improve patient experience and retention.

Responsibilities Include:

• Design a robust client-centered care framework
• Improve patient experience and service quality
• Increase client retention and word-of-mouth referrals
• Develop healthcare marketing materials and digital content
• Improve community outreach and healthcare awareness campaigns
• Optimize the call centre as a customer relationship management (CRM) tool
• Track referral sources to improve marketing effectiveness

Candidates with expertise in patient care systems, customer relationship management, or healthcare branding are encouraged to apply.

Operational Optimization

The consultant will review clinical operations to improve efficiency.

Duties Include:

• Evaluate current clinical workflows and systems
• Reduce patient waiting times
• Improve staff productivity and operational efficiency
• Ensure regulatory compliance in all business growth initiatives
• Strengthen service delivery systems while minimizing operational risks

Experience in operations management, healthcare systems improvement, or process optimization is highly valuable.

Financial Optimization & Sustainability

The consultant will support improved financial performance across clinics.

Responsibilities Include:

• Analyze clinic financial performance
• Improve billing systems and cost recovery mechanisms
• Reduce overhead costs and operational inefficiencies
• Prevent revenue leakage and pilferage
• Increase profitability and sustainability

Candidates with expertise in financial planning, healthcare finance, business analytics, or profitability management are strongly preferred.

Performance Monitoring & Reporting

The consultant will create clinic-specific performance frameworks.

Responsibilities Include:

• Design and monitor Key Performance Indicators (KPIs) such as:
  • Sustainability rates
  • Patient footfall
  • Revenue per service cost
  • Referral conversion rates
  • Client satisfaction metrics
• Prepare comprehensive reports on:
  • Business development performance
  • Financial indicators
  • Referral growth
  • Strategic recommendations for management decision-making

Strong experience in data analytics, performance reporting, and business intelligence is an advantage.

Team Coordination

The consultant will work collaboratively with:

• Director – Commercial Services & Marketing
• Centres Channel Lead / Business Development Manager
• Marketing Specialist
• Finance Department
• Relevant support functions and clinic teams

Education Requirements

Applicants should possess:

Required Qualifications

A relevant degree in:

• Marketing
• Business Management
• Medicine
• Nursing Science
• Social Sciences
• Healthcare Management or related disciplines

Mandatory Requirement

A Master’s Degree is required, preferably:

• Master of Business Administration (MBA)
• MSc in Strategic Business Management

Equivalent practical experience in healthcare business leadership may also be considered.

Experience Requirements

Candidates must have:

• At least 5 years of experience in medical institutions focusing on:
  • Healthcare business development
  • Clinic startup and expansion
  • Healthcare operations management
  • Revenue generation strategies
  • Sustainable healthcare systems

Preferred Experience

• Management of a private clinic or hospital
• Establishing successful healthcare enterprises
• Experience in premium healthcare service delivery

Professionals with backgrounds in medical administration, hospital business development, healthcare consulting, or private healthcare management are highly encouraged to apply.

Skills & Competencies

Successful applicants should demonstrate:

Technical Skills

• Strong digital platform knowledge
• Data analysis and healthcare business intelligence expertise
• Strategic planning and reporting skills
• Understanding of healthcare systems and service delivery models

Communication Skills

• Excellent report writing abilities
• Strong interpersonal and negotiation skills
• Exceptional stakeholder engagement capabilities
• Professional presentation and communication skills

Personal Attributes

• Self-starter with strategic thinking ability
• Strong problem-solving skills
• Results-driven and analytical mindset
• Ability to work collaboratively in multidisciplinary teams

Salary & Benefits

Salary: Not disclosed by PSZ. Competitive consultancy remuneration is expected based on expertise, experience, and assignment scope.

Potential benefits include:

• Exposure to healthcare business transformation projects
• Strategic leadership experience within a leading healthcare organization
• Opportunity to shape sustainable reproductive healthcare systems
• Professional networking and partnership development opportunities

How to Apply

Interested candidates should submit:

1. Consultant Concept Note (Maximum 3 Pages)
2. Curriculum Vitae (Maximum 3 Pages)
3. Three Traceable Referees

Applications must clearly indicate the position applied for and should be submitted by 06 April 2026.

Important Notice:
PSZ does not charge any recruitment fee at any stage of the hiring process.

As an Equal Opportunity Employer, PSZ strongly encourages women candidates to apply. Shortlisted candidates will undergo background checks and must commit to the organization’s safeguarding and child protection policies.