Store Operations Analyst Job Vacancy in Murewa, Zimbabwe – Retail & Consumer Goods

Job Description

Position: Store Operations Analyst

Company: Choppies Retail Ltd

Location: Murewa, Zimbabwe

Experience: 3-5 years

Education: Bachelor’s degree in Business Administration, Retail Management, or related field

Employment Type: Full-time

Industry: Retail & Consumer Goods

Department: Operations

Salary: SSP 250,000 – SSP 350,000 per month

Vacancies:1

Company Overview

Choppies Retail Ltd is a leading Southern African supermarket chain with a strong presence across Botswana, South Africa, and Zimbabwe. Established in 1976, Choppies has built a reputation for offering quality products at competitive prices, focusing on fresh produce, household essentials, and locally sourced goods. In Zimbabwe, the company operates multiple stores, supporting local suppliers and creating employment opportunities. As part of its expansion strategy, Choppies is investing in modern retail technologies and data‑driven operations to enhance customer experience and operational efficiency. The organization values integrity, teamwork, and community engagement, making it an attractive employer for professionals seeking career growth in the retail sector. This role contributes directly to Choppies’ mission of delivering value to Zimbabwe Jobs seekers and strengthening its market position.

Job Overview

The Store Operations Analyst will play a pivotal role in optimizing store performance across the Murewa region. Reporting to the Regional Operations Manager, the analyst will use data analytics, process improvement techniques, and cross‑functional collaboration to drive sales, reduce waste, and improve customer satisfaction. The position involves close interaction with store managers, inventory teams, and the corporate analytics department. Candidates will have the opportunity to influence strategic decisions, implement best practices, and support the rollout of new retail technologies. This role is essential for Choppies’ commitment to excellence in the competitive retail landscape of Zimbabwe.

For more information, visit https://zimbabwejobsearch.com.

Explore related opportunities at https://www.tunisiajobsearch.com/.

Key Responsibilities

• Analyze daily, weekly, and monthly store performance metrics to identify trends and opportunities for improvement.
• Collaborate with store managers to develop action plans that increase sales, improve inventory turnover, and enhance customer service.
• Monitor key performance indicators (KPIs) such as sales per square foot, shrinkage rates, and labor productivity.
• Prepare detailed reports and dashboards for senior leadership, highlighting insights and recommendations.
• Support the implementation of new point‑of‑sale (POS) systems and digital inventory tools.
• Conduct regular store visits to validate data, assess compliance, and provide on‑site coaching.
• Coordinate with the supply chain team to optimize stock levels and reduce out‑of‑stock situations.
• Participate in regional meetings to share best practices and contribute to continuous improvement initiatives.

Required Skills

• Strong analytical abilities with proficiency in Excel, Power BI, or similar data visualization tools.
• Excellent communication and presentation skills for interfacing with store staff and corporate stakeholders.
• Problem‑solving mindset with a focus on actionable solutions.
• Knowledge of retail operations, inventory management, and merchandising principles.
• Ability to work independently and manage multiple projects simultaneously.
• Attention to detail and a commitment to data accuracy.

Education

A bachelor’s degree in Business Administration, Retail Management, Economics, Statistics, or a related discipline is required. Candidates with additional certifications in data analytics or supply chain management are highly regarded.

Experience

Applicants should have 3 to 5 years of experience in retail operations, business analysis, or a similar role within a fast‑moving consumer goods environment. Experience with multinational retail chains or exposure to the Zimbabwean market is advantageous.

Salary

The compensation package ranges from SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications. Performance‑based bonuses may be awarded based on achievement of KPIs and contribution to store profitability.

Benefits

• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Employee discount on store merchandise.
• Paid annual leave and statutory holidays.
• Transportation allowance for regional travel.

Training

• Comprehensive onboarding program covering Choppies’ systems, policies, and culture.
• Ongoing professional development workshops on data analytics, retail technology, and leadership.
• Access to online learning platforms for continuous skill enhancement.

Working Environment

The role is based in Murewa with a hybrid work model: regular visits to stores combined with office‑based analysis. The workplace promotes a collaborative culture, encouraging knowledge sharing and innovation. Employees benefit from a safe, inclusive environment that respects diversity and supports work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the Choppies careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Choppies Retail Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and meritocracy, ensuring that every applicant receives equal consideration for employment.