Senior Hospitality Training Coordinator Job Vacancy in Gbarnga, Liberia – Tourism & Hospitality

Job Description

Position: Senior Hospitality Training Coordinator

Company: Radisson Blu Hotel Group

Location: Gbarnga, Liberia

Experience: 5+ years in hospitality training and development

Education: Bachelor’s Degree in Hospitality Management, Hotel Administration, or related field

Employment Type: Full-time

Industry: Tourism & Hospitality

Department: Human Resources & Learning Development

Salary: 45,000 SSP – 65,000 SSP

Vacancies: 1

Company Overview

Radisson Blu Hotel Group is a global leader in the hospitality sector, renowned for delivering exceptional guest experiences through world-class service standards and innovative management practices. Our commitment to excellence drives us to continuously invest in our most valuable asset: our people. As we expand our footprint across West Africa, we are looking for dedicated professionals to join our growing team. We pride ourselves on creating a culture of inclusion, continuous learning, and professional growth. For those seeking career opportunities in Liberia, our organization offers a platform to work within a high-standard international environment that values integrity, passion, and service excellence.

Our mission is to make every guest feel special through personalized service and impeccable attention to detail. By joining our team, you become part of a global community dedicated to redefining luxury and comfort. We are actively hiring in Liberia to support our strategic expansion in the region, ensuring that our service delivery remains consistent with our international benchmarks. We provide a dynamic workplace where innovation is encouraged and excellence is rewarded.

Job Overview

The Senior Hospitality Training Coordinator will play a pivotal role in shaping the service culture at our Gbarnga facility. This position is responsible for designing, implementing, and evaluating comprehensive training programs that align with Radisson Blu’s global standards. You will work closely with department heads to identify skill gaps and develop targeted educational modules that enhance guest satisfaction and operational efficiency. This is a strategic role that requires a blend of pedagogical expertise and deep operational knowledge of luxury hotel services.

As a key member of the Human Resources team, you will ensure that every staff member, from front-desk associates to housekeeping teams, possesses the necessary skills to deliver the ‘Yes I Can!’ service philosophy. This role is essential for maintaining our reputation as a premier destination for business and leisure travelers in the region. To learn more about our global standards, visit https://zimbabwejobsearch.com.

Key Responsibilities

• Design and execute specialized training modules for front-of-house and back-of-house operations.
• Conduct regular performance audits to assess the effectiveness of training programs.
• Collaborate with department managers to identify specific training needs and skill deficiencies.
• Onboard new employees through a structured orientation and service excellence program.
• Develop digital training resources and multimedia content for remote learning modules.
• Monitor industry trends to integrate modern hospitality technologies into staff training.
• Maintain detailed records of employee training progress and certification status.
• Ensure all training activities comply with local labor laws and international hospitality standards.

Required Skills

• Advanced proficiency in instructional design and adult learning principles.
• Exceptional communication and presentation skills in English.
• Strong organizational skills with the ability to manage multiple training schedules simultaneously.
• Deep understanding of luxury hospitality service standards and guest psychology.
• Analytical ability to interpret training metrics and performance data.
• Proficiency in Learning Management Systems (LMS) and Microsoft Office Suite.

Education

A minimum of a Bachelor’s degree in Hospitality Management, Human Resources, or a related field is required. Professional certifications in Training and Development (such as CPTD) are highly desirable and will be considered an advantage during the selection process.

Experience

Candidates must possess at least five years of progressive experience in hospitality training, preferably within a 4 or 5-star hotel environment. Proven experience in managing large-scale training initiatives and developing curriculum from scratch is essential. Successful candidates will demonstrate a track record of improving service metrics through effective educational interventions.

Salary

The monthly salary for this position is competitive and ranges from 45,000 SSP to 65,000 SSP, depending on the candidate’s experience and expertise. This package is designed to attract top-tier talent in the hospitality sector.

Benefits

• Comprehensive health and wellness insurance package.
• Performance-based annual bonuses.
• Subsidized meals during working hours.
• Opportunities for international training and exchange programs.
• Paid time off and professional development leave.

For more information on regional employment trends, please visit https://sudanjobsearch.com/job-vacancy-in-sudan/.

Training

• Continuous professional development workshops.
• Access to global Radisson Blu learning platforms.
• Leadership development programs for high-potential employees.
• Specialized certification support for hospitality excellence.

Working Environment

The working environment is fast-paced, professional, and highly interactive. You will spend a significant portion of your time on the hotel floor, observing operations and interacting with staff and guests. While the role is based in Gbarnga, you will be part of a global network, requiring occasional travel to other regional hubs for training synchronization and corporate meetings.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their experience in hospitality training through our official recruitment portal. We are looking for individuals who demonstrate a passion for service and a commitment to lifelong learning. Please ensure all documentation is submitted in English. For more job vacancies across Africa, check https://zambiajobssearch.com/job-vacancy-zambia/.

Equal Opportunity Statement

Radisson Blu Hotel Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs, without regard to race, religion, color, national origin, gender, sexual orientation, age, or disability status. We encourage applications from all qualified individuals seeking employment in Liberia.