Job Description
Position:Quality Assurance Manager
Company:Nestlé Zimbabwe
Location:Gweru, Zimbabwe
Experience:5+ years in quality assurance within manufacturing
Education:Bachelor’s degree in Food Science, Chemistry, Engineering or related field
Employment Type:Full-time
Industry:Manufacturing
Department:Quality Assurance
Salary:SSP 250,000 – SSP 350,000 per month
Vacancies:1
Company Overview
Nestlé Zimbabwe, a subsidiary of the global food and beverage leader Nestlé S.A., has been a cornerstone of the Zimbabwean market for over six decades. With a commitment to nutrition, health, and wellness, the company produces a diverse portfolio of products ranging from dairy and coffee to culinary solutions. Operating from state‑of‑the‑art facilities in Harare and expanding its footprint to Gweru, Nestlé Zimbabwe is dedicated to sustainable growth, community development, and the highest standards of product quality. As part of its strategic vision, the company continuously invests in talent, technology, and innovation to maintain its position as a leading employer in the manufacturing sector of Zimbabwe. This commitment creates a vibrant environment for professionals seeking career advancement and meaningful impact in the local economy.
Job Overview
The Quality Assurance Manager will lead Nestlé Zimbabwe’s quality assurance function at the Gweru manufacturing plant, ensuring that all products meet stringent local and international food safety standards. Reporting directly to the Regional Quality Director, the role involves overseeing quality systems, driving continuous improvement, and collaborating with production, R&D, and supply chain teams. The successful candidate will play a pivotal role in safeguarding consumer trust, supporting regulatory compliance, and enhancing operational efficiency. This position offers a unique opportunity to contribute to a globally recognized brand while advancing your career in a dynamic manufacturing environment. For more information about Nestlé’s commitment to excellence, visit our career portal.
Key Responsibilities
- Develop, implement, and maintain ISO 22000, HACCP, and internal quality management systems across all production lines.
- Lead internal and external audits, ensuring corrective actions are identified, tracked, and closed within agreed timelines.
- Monitor critical control points, conduct risk assessments, and drive root‑cause investigations for non‑conformances.
- Collaborate with R&D to validate new product formulations and ensure compliance with nutritional labeling requirements.
- Train and mentor quality assurance staff, fostering a culture of continuous improvement and accountability.
- Prepare detailed quality reports for senior management and regulatory bodies, highlighting trends and improvement opportunities.
- Coordinate with suppliers to assess raw material quality and enforce supplier quality agreements.
- Implement statistical process control (SPC) tools to optimize production consistency and reduce waste.
- Support sustainability initiatives by integrating environmental and safety considerations into quality processes.
Required Skills
- In‑depth knowledge of food safety regulations, ISO standards, and HACCP principles.
- Strong analytical abilities with proficiency in data analysis tools such as Minitab or JMP.
- Excellent communication and interpersonal skills for cross‑functional collaboration.
- Leadership experience with a track record of building high‑performing teams.
- Problem‑solving mindset with the ability to drive corrective and preventive actions.
- Proficiency in Microsoft Office Suite and quality management software.
- Ability to work under pressure while maintaining meticulous attention to detail.
Education
A Bachelor’s degree in Food Science, Chemistry, Chemical Engineering, or a related discipline is required. Professional certifications such as Certified Quality Auditor (CQA) or HACCP Practitioner are highly desirable.
Experience
Minimum of five (5) years of progressive experience in quality assurance within a food manufacturing environment, with at least two (2) years in a supervisory or managerial capacity.
Salary
The role offers a competitive salary range of SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications, along with performance‑based bonuses.
Benefits
- Comprehensive health insurance covering medical, dental, and vision.
- Retirement savings plan with company matching contributions.
- Paid annual leave, sick leave, and public holidays.
- Employee assistance program and wellness initiatives.
- Opportunities for professional development and international training.
Training
- On‑the‑job training in Nestlé’s global quality standards and best practices.
- Access to internal e‑learning platforms and external certification courses.
- Mentorship programs with senior quality leaders across the Nestlé network.
Working Environment
Nestlé Zimbabwe provides a modern, safety‑first manufacturing facility equipped with advanced processing equipment and laboratory resources. The company promotes a collaborative culture where innovation, diversity, and employee well‑being are core values. Employees enjoy a supportive environment that encourages work‑life balance and community involvement.
Application Process
Interested candidates should submit their application through the Nestlé Careers portal. The selection process includes an initial screening, competency‑based interview, and a technical assessment. Successful applicants will be contacted for further steps within two weeks of application submission.
Equal Opportunity Statement
Nestlé Zimbabwe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive regardless of gender, race, religion, or background.