Digital Transformation Lead Job Vacancy in Harare, Zimbabwe – Financial Services

Job Description

Position: Digital Transformation Lead

Company: Old Mutual Zimbabwe

Location: Harare, Zimbabwe

Experience: 8+ years

Education: Bachelor’s degree in relevant field

Employment Type: Full-time

Industry: Financial Services

Department: Digital Innovation

Salary: SSP 800,000 – 1,200,000 per annum

Vacancies:1

Company Overview

Old Mutual Zimbabwe is a leading financial services provider with a heritage spanning more than a century across Africa and beyond. As part of the Old Mutual Group, the company offers a comprehensive suite of insurance, investment, and retirement solutions to individuals, families, and businesses throughout Zimbabwe. With a strong commitment to innovation, sustainability, and customer centricity, Old Mutual Zimbabwe has consistently been recognized for its robust corporate governance and community engagement initiatives. The organization’s strategic focus on digital excellence positions it as a pioneer in transforming traditional financial services into agile, technology‑driven experiences, creating a fertile ground for professionals seeking to shape the future of finance in Zimbabwe. This role contributes directly to the company’s vision of becoming the most trusted digital financial partner in the region, supporting the broader mission of delivering financial security and prosperity to millions of Zimbabweans.

Job Overview

The Digital Transformation Lead will spearhead the design, development, and execution of cutting‑edge digital initiatives that enhance customer engagement, streamline operations, and drive revenue growth for Old Mutual Zimbabwe. Reporting to the Chief Digital Officer, the successful candidate will collaborate with cross‑functional teams—including IT, Marketing, Product Development, and Risk—to embed digital technologies such as cloud platforms, AI, data analytics, and mobile solutions into the core business. This role is central to Old Mutual’s ambition to accelerate its digital roadmap, ensuring that the organization remains competitive in an increasingly tech‑savvy market. For more information about our digital strategy, visit https://zimbabwejobsearch.com/. The position offers a unique opportunity to influence the digital future of a major financial institution while contributing to the broader economic development of Zimbabwe.

Key Responsibilities

• Develop and implement a comprehensive digital transformation roadmap aligned with corporate objectives and market trends.
• Lead cross‑functional project teams to deliver digital products and services, ensuring on‑time, on‑budget, and quality outcomes.
• Identify, evaluate, and integrate emerging technologies such as AI, blockchain, and robotic process automation to enhance operational efficiency.
• Collaborate with data scientists and analysts to build predictive models that improve underwriting, risk assessment, and customer personalization.
• Oversee the migration of legacy systems to cloud‑based architectures, ensuring security, scalability, and compliance with regulatory standards.
• Drive a culture of continuous improvement by establishing agile methodologies, performance metrics, and feedback loops.
• Engage with senior leadership to secure funding, resources, and stakeholder buy‑in for digital initiatives.
• Monitor industry best practices and competitive benchmarks to keep Old Mutual at the forefront of digital innovation.

Required Skills

• Proven expertise in leading large‑scale digital transformation programs within the financial services sector.
• Strong knowledge of cloud platforms (AWS, Azure, or Google Cloud) and modern software development practices.
• Excellent strategic thinking, problem‑solving, and decision‑making abilities.
• Effective communication and stakeholder management skills, with the ability to translate technical concepts for non‑technical audiences.
• Experience with agile frameworks (Scrum, Kanban) and project management tools.
• Deep understanding of data governance, cybersecurity, and regulatory compliance in the financial industry.
• Leadership qualities that inspire collaboration, innovation, and high performance across multidisciplinary teams.

Education

A Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related discipline is required. A Master’s degree or relevant professional certifications (e.g., PMP, TOGAF, AWS Certified Solutions Architect) are highly desirable and will be considered an advantage.

Experience

The ideal candidate will have a minimum of eight years of progressive experience in digital transformation, fintech, or related fields, with at least three years in a senior leadership or managerial capacity. Demonstrated success in delivering digital products that generate measurable business value is essential.

Salary

The compensation package ranges from SSP 800,000 to SSP 1,200,000 per annum, commensurate with experience and qualifications. The package includes performance‑based incentives, health benefits, and a retirement savings plan.

Benefits

• Comprehensive medical and dental coverage for employee and dependents.
• Generous paid time off and annual leave policies.
• Retirement savings scheme with employer contributions.
• Professional development allowance and tuition reimbursement.
• Employee assistance program and wellness initiatives.

Training

• Access to industry‑leading digital certification programs and workshops.
• Mentorship from senior executives and technology leaders.
• Continuous learning platforms covering AI, data analytics, and cloud technologies.

Working Environment

Old Mutual Zimbabwe offers a collaborative, inclusive, and forward‑thinking workplace located in the heart of Harare’s business district. Employees benefit from modern office facilities, flexible working arrangements, and a culture that values diversity, creativity, and work‑life balance. The organization encourages open dialogue, innovation, and a shared commitment to excellence.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their digital transformation achievements through the online application portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial virtual interview followed by on‑site assessments.

Equal Opportunity Statement

Old Mutual Zimbabwe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.