Digital Payments Product Manager Job Vacancy in Bulawayo, Zimbabwe – Financial Services & Technology

Manager
Bulawayo
July 25, 2026
Full Time
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Job Description

Position:Digital Payments Product Manager

Company:FBC Bank

Location:Bulawayo, Zimbabwe

Experience:5+ years in product management, preferably in digital payments

Education:Bachelor’s degree in Business, Finance, Computer Science or related field

Employment Type:Full-time

Industry:Financial Services & Technology

Department:Product Management

Salary:SSP 600,000 – SSP 900,000 per month

Vacancies:1

Company Overview

FBC Bank is one of Zimbabwe’s leading commercial banks, offering a comprehensive suite of retail, corporate, and digital banking solutions. With a strong commitment to innovation, the bank has invested heavily in digital transformation, launching mobile banking platforms, online payment gateways, and fintech collaborations. As part of its strategic vision, FBC Bank aims to become the premier provider of seamless digital payment experiences for both consumers and businesses across Zimbabwe. The bank’s culture encourages creativity, data‑driven decision making, and continuous learning, making it an ideal environment for professionals seeking to shape the future of financial technology.

For more information about the bank’s digital initiatives, visit the official job portal.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of FBC Bank’s digital payment products, including mobile wallets, QR‑code payments, and API‑based merchant solutions. Reporting to the Head of Digital Banking, the role involves market research, product strategy, cross‑functional collaboration, and performance monitoring to ensure products meet customer needs and regulatory standards. This position plays a pivotal role in driving adoption, increasing transaction volumes, and enhancing the bank’s competitive edge in the rapidly evolving fintech landscape.

Explore similar opportunities across the region at Somalia Job Search.

Key Responsibilities

  • Define product vision, roadmap, and go‑to‑market strategy for digital payment solutions.
  • Conduct market analysis, competitor benchmarking, and customer research to identify gaps and opportunities.
  • Collaborate with engineering, design, compliance, and marketing teams to deliver product features on time and within budget.
  • Manage product backlog, prioritize features, and oversee agile sprint cycles.
  • Ensure compliance with Reserve Bank of Zimbabwe regulations, AML/KYC policies, and data security standards.
  • Track key performance indicators (KPIs) such as adoption rates, transaction volume, revenue, and customer satisfaction.
  • Develop pricing models, promotional campaigns, and partnership strategies with merchants and fintech partners.
  • Prepare product documentation, user guides, and training materials for internal stakeholders.

Required Skills

  • Strong understanding of digital payments ecosystems, mobile money, and fintech trends in Africa.
  • Proven product management experience, preferably in banking or financial services.
  • Excellent analytical skills with ability to interpret data and translate insights into product enhancements.
  • Effective communication and stakeholder management across technical and non‑technical teams.
  • Knowledge of regulatory frameworks governing electronic payments in Zimbabwe.
  • Agile methodology experience and proficiency with tools such as JIRA or Trello.

Education

A Bachelor’s degree in Business Administration, Finance, Computer Science, Engineering, or a related discipline is required. Advanced certifications in product management (e.g., AIPMM, Pragmatic Institute) or fintech are advantageous.

Experience

Minimum of five years of product management experience, with at least two years focused on digital payments, mobile wallets, or related financial technology solutions. Experience working within a regulated banking environment is highly desirable.

Salary

The role offers a competitive salary range of SSP 600,000 to SSP 900,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and profit‑sharing schemes are also part of the compensation package.

Benefits

  • Health insurance covering medical, dental, and vision.
  • Retirement savings plan with employer contributions.
  • Generous paid leave, including annual, sick, and parental leave.
  • Professional development allowance for certifications and conferences.
  • Employee assistance program and wellness initiatives.

Training

  • Onboarding program covering FBC Bank’s digital ecosystem and compliance framework.
  • Access to internal fintech labs for hands‑on experimentation.
  • Mentorship from senior product leaders and industry experts.

Working Environment

The position is based in Bulawayo’s modern corporate headquarters, featuring open‑plan workspaces, collaborative zones, and state‑of‑the‑art meeting rooms. Flexible working arrangements, including remote work days, are supported to promote work‑life balance. The bank fosters an inclusive culture that values diversity, innovation, and continuous improvement.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online application portal. Shortlisted applicants will undergo a two‑stage interview process: an initial competency interview followed by a technical case study presentation.

For additional career resources, visit Botswana Job Search.

Equal Opportunity Statement

FBC Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.

Keywords: Zimbabwe Jobs, Jobs in Zimbabwe, Job Vacancy in Zimbabwe, Career Opportunities in Zimbabwe, Employment in Zimbabwe, Hiring in Zimbabwe.

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