Senior Hospitality Operations Manager Job Vacancy in Gbarnga, Liberia – Tourism & Hospitality

Job Description

Position: Senior Hospitality Operations Manager

Company: Radisson Blu Hotel Group

Location: Gbarnga, Liberia

Experience: 7+ years

Education: Bachelor’s Degree in Hospitality Management

Employment Type: Full-time

Industry: Tourism & Hospitality

Department: Operations

Salary: 450,000 – 650,000 SSP

Vacancies: 1

Company Overview

Radisson Blu Hotel Group is a global leader in the hospitality sector, renowned for delivering exceptional guest experiences through luxury accommodations and world-class service standards. As we expand our footprint across West Africa, we are looking for elite professionals to join our growing team. Our mission is to redefine luxury travel by blending international standards with local cultural richness. We provide a platform for ambitious individuals to build meaningful careers in a high-performance environment. By joining our organization, you become part of a global network dedicated to excellence, innovation, and sustainable tourism practices. We pride ourselves on creating a culture of respect and empowerment, ensuring that every team member has the tools they need to succeed in a competitive market. As we continue to grow, we offer diverse career opportunities in Liberia for those who strive for perfection in service delivery.

Job Overview

The Senior Hospitality Operations Manager will play a pivotal role in overseeing the daily functions of our premier establishment in Gbarnga. This leadership position requires a strategic thinker who can manage complex operational workflows while maintaining the highest standards of guest satisfaction. You will be responsible for coordinating various departments, including front office, housekeeping, and food and beverage, to ensure a seamless guest journey. This role is critical for our expansion strategy in the region, as you will be tasked with implementing operational protocols that align with international luxury benchmarks. We are looking for a leader who can navigate the complexities of the local market while adhering to global corporate standards. For more information on our global standards, visit https://zimbabwejobsearch.com.

Key Responsibilities

• Direct and oversee all daily hotel operations to ensure maximum efficiency and guest satisfaction.
• Develop and implement strategic operational plans to optimize resource allocation and service quality.
• Manage departmental budgets, controlling costs without compromising luxury service standards.
• Lead, mentor, and train a diverse team of hospitality professionals to achieve excellence.
• Ensure strict compliance with international health, safety, and sanitation regulations.
• Analyze guest feedback and operational metrics to drive continuous service improvement.
• Coordinate with local vendors and suppliers to maintain high-quality inventory and service levels.

Required Skills

• Advanced leadership and team management capabilities in a high-pressure environment.
• Exceptional communication skills in English, with the ability to interact with international clientele.
• Strong financial acumen, including budgeting, forecasting, and P&L management.
• Proficiency in Property Management Systems (PMS) and advanced hospitality software.
• Strategic problem-solving skills with a focus on guest-centric solutions.
• Deep understanding of luxury hospitality trends and operational best practices.

Education

A minimum of a Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field is required. A Master’s degree in Business Administration (MBA) or International Hospitality Management is highly preferred to support advanced career progression within the group.

Experience

Candidates must possess at least seven years of progressive experience in hospitality operations, with at least three years in a senior management role within a 4 or 5-star hotel environment. Proven track record of managing large teams and achieving high guest satisfaction scores is essential. Experience in the West African market is a significant advantage for this role.

Salary

The offered salary for this position is between 450,000 SSP and 650,000 SSP per annum, depending on experience, qualifications, and performance metrics. This is a competitive package designed to attract top-tier talent in the region.

Benefits

• Comprehensive health and wellness insurance package.
• Performance-based annual bonuses and incentives.
• Subsidized meals and accommodation during training periods.
• Opportunities for international transfers within the Radisson Blu network.
• Professional development and leadership coaching programs.

Training

New hires will undergo an intensive onboarding program covering Radisson Blu’s global service standards. We offer continuous professional development, including specialized training in luxury service protocols and advanced management techniques. For more career insights, check https://eritreajobsearch.com/job-vacancy-eritrea/.

Working Environment

The working environment is dynamic, fast-paced, and highly professional. You will operate in a luxury setting that requires high energy and attention to detail. While the role is primarily based in Gbarnga, you will interact with a global network of colleagues and guests. This position requires flexibility, including working weekends and holidays to meet the needs of our international guests. We are committed to providing a safe and inclusive workplace for all employees. Explore more employment in Liberia through our portal at https://sudanjobsearch.com/.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for the interview stage. This is a significant job vacancy in Liberia for those seeking to advance their career in luxury hospitality.

Equal Opportunity Statement

Radisson Blu Hotel Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We encourage all qualified candidates to apply and contribute to our vibrant, multicultural workforce.