Tourism Operations Manager Job Vacancy in Gweru, Zimbabwe – Tourism and Hospitality
Job Description
Position: Tourism Operations Manager
Company: Zimbabwe Tourism Authority
Location: Gweru, Zimbabwe
Experience: 5 years in tourism operations or hospitality management
Education: Bachelor’s Degree in Tourism Management or related field
Employment Type: Full-time
Industry: Tourism and Hospitality
Department: Operations
Salary: 150,000 – 250,000 SSP
Vacancies:1
Company Overview
The Zimbabwe Tourism Authority (ZTA) is a government agency dedicated to promoting sustainable tourism development across Zimbabwe. With a focus on preserving cultural heritage and natural resources, ZTA collaborates with international partners to position Zimbabwe as a premier African destination. The organization operates in cities like Gweru, Bulawayo, and Victoria Falls, offering strategic leadership in tourism operations and visitor experience management.
Job Overview
This role leads operational strategies for tourism initiatives in Gweru, ensuring alignment with national tourism goals. The position requires expertise in managing tourism infrastructure, coordinating with local stakeholders, and enhancing visitor satisfaction. Learn more about current Zimbabwe Jobs and career opportunities in the tourism sector.
Key Responsibilities
- Develop and implement tourism operations plans for Gweru region
- Coordinate with local authorities to improve tourism infrastructure
- Manage partnerships with tour operators and hospitality providers
- Ensure compliance with national tourism regulations and sustainability standards
li>Monitor visitor satisfaction metrics and report to senior management
Required Skills
- Proven leadership in tourism operations management
- Strong knowledge of tourism policy frameworks
- Excellent stakeholder engagement and negotiation skills
- Proficiency in tourism data analysis tools
- Fluency in English and local languages preferred
Education
- Bachelor’s Degree in Tourism Management, Business Administration, or related field
- Postgraduate qualification in Tourism Policy or Sustainable Development advantageous
Experience
- Minimum 5 years in tourism operations or hospitality management
- Experience in government agency operations preferred
Salary
150,000 – 250,000 SSP per month, commensurate with experience.
Benefits
- Comprehensive health insurance package
- Annual professional development allowance
- Performance-based bonuses
- Government employee pension scheme
- Relocation assistance for qualified candidates
Training
- Onboarding program for tourism policy compliance
- Leadership development workshops
- Specialized training in sustainable tourism practices
Working Environment
Dynamic office environment with field visits to tourism sites. Occasional travel to regional tourism hubs required. Flexible work arrangements available for senior management roles.
Application Process
Submit your CV and cover letter to the official recruitment portal. Applications must include three professional references and a statement of career goals. For more Jobs in Zimbabwe, visit our international job search network.
Equal Opportunity Statement
Zimbabwe Tourism Authority is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates regardless of gender, ethnicity, or background.
