Hospitality Operations Director Job Vacancy in Monrovia, Liberia – Tourism & Hospitality

Job Description

Position: Hospitality Operations Director

Company: Radisson Blu Hotel Group

Location: Monrovia, Liberia

Experience: 8-10 years

Education: Master’s Degree in Hospitality Management

Employment Type: Full-time

Industry: Tourism & Hospitality

Department: Executive Management

Salary: 450,000 – 650,000 SSP

Vacancies: 1

Company Overview

Radisson Blu Hotel Group is a global leader in the luxury hospitality sector, renowned for delivering exceptional guest experiences through unparalleled service standards and world-class amenities. As an international brand, we pride ourselves on our commitment to excellence, innovation, and sustainable tourism practices. Our presence in West Africa is growing rapidly, and we are looking for visionary leaders to join our mission of redefining luxury in the region. We provide a platform for professionals to excel in a high-stakes, high-reward environment where creativity and operational precision meet. By joining our team, you become part of a global network of hospitality experts dedicated to creating memorable moments for travelers from around the world. We are currently expanding our footprint in Liberia, seeking top-tier talent to drive our strategic objectives in the local market.

As we continue to grow, we remain focused on integrating local culture with international luxury standards. This unique approach allows us to offer authentic experiences that resonate with global travelers while supporting the local economy. We believe in fostering a culture of inclusivity and continuous improvement, ensuring that every team member has the tools and support needed to succeed. Our commitment to excellence is reflected in our properties, our service, and our people. We are not just a hotel group; we are a community of professionals dedicated to the art of hospitality.

For more information on our global operations, visit https://zimbabwejobsearch.com.

Job Overview

The Hospitality Operations Director will play a pivotal role in overseeing the daily operations of our flagship property in Monrovia. This is a high-level leadership position responsible for ensuring that all departments—including front office, food and beverage, housekeeping, and maintenance—operate at the highest levels of efficiency and luxury. The successful candidate will be tasked with implementing strategic initiatives to enhance guest satisfaction, optimize operational costs, and drive revenue growth. This role requires a sophisticated understanding of luxury hospitality trends and the ability to manage diverse teams in a fast-paced, multicultural environment. You will be the guardian of the brand’s reputation in Liberia, ensuring that every guest interaction aligns with our global standards of excellence.

This role is essential for our expansion strategy in West Africa. You will work closely with the regional executive team to align local operations with global corporate goals. We are looking for a leader who is not only an expert in operational logistics but also a master of human capital management. You must be able to inspire staff, manage complex budgets, and navigate the unique challenges of the Liberian hospitality market. This is a career-defining opportunity for a seasoned professional looking to make a significant impact in a growing luxury market.

Key Responsibilities

• Direct and oversee all hotel departments to ensure seamless daily operations and adherence to international luxury standards.
• Develop and execute strategic operational plans to maximize profitability and optimize resource allocation.
• Monitor guest feedback and implement rigorous quality control measures to maintain high satisfaction scores.
• Manage large-scale departmental budgets, ensuring strict adherence to financial targets and cost-control protocols.
• Lead, mentor, and develop a diverse team of department heads to foster a culture of excellence and accountability.
• Collaborate with the marketing and sales teams to drive occupancy rates and enhance the hotel’s market presence.
• Ensure compliance with all local health, safety, and environmental regulations in Liberia.

Required Skills

• Advanced strategic planning and organizational management capabilities.
• Expertise in luxury hospitality operational standards and guest experience design.
• Strong financial acumen, including P&L management and complex budgeting.
• Exceptional leadership and interpersonal communication skills in a multicultural setting.
• Proficiency in advanced Property Management Systems (PMS) and hospitality analytics tools.
• Crisis management and rapid problem-solving abilities in high-pressure environments.

Explore more career opportunities in the region at https://southafricajobsearch.com/.

Education

Candidates must possess a Master’s Degree in Hospitality Management, International Business, or a related field from a recognized global institution. A Bachelor’s degree in Hotel Administration or Business Administration is required as a minimum prerequisite.

Experience

A minimum of 8 to 10 years of progressive leadership experience in luxury hotel operations is mandatory. Proven experience in managing large-scale, multi-departmental teams in a 5-star environment is highly preferred. Experience working within the West African market or similar emerging luxury markets will be considered a significant advantage.

Salary

The offered salary for this position ranges from 450,000 SSP to 650,000 SSP per annum, depending on the candidate’s experience, qualifications, and performance during the interview process.

Benefits

• Comprehensive international health and wellness insurance package.
• Performance-based annual bonus structure.
• Global career mobility opportunities within the Radisson Blu network.
• Subsidized accommodation and meal plans during training periods.
• Professional development and executive coaching programs.

Training

• Advanced Leadership and Executive Management training.
• Luxury Service Excellence certification programs.
• Financial Management and Hospitality Analytics workshops.

Working Environment

The working environment is dynamic, high-energy, and requires a high degree of professional presence. You will operate in a luxury hotel setting that demands excellence in both administrative and floor-level management. While much of the work is office-based, regular presence in guest areas and operational zones is required to ensure standards are met. This role involves irregular hours, including evenings and weekends, to oversee peak operational periods.

Application Process

Interested candidates should submit their updated CV and a comprehensive cover letter detailing their experience in luxury hospitality management. Applications are reviewed on a rolling basis. Please ensure all documentation is submitted through our official recruitment portal. For more job vacancies in Liberia, please keep our portal updated.

Discover more employment in Liberia via https://namibiajobsearch.com.

Equal Opportunity Statement

Radisson Blu Hotel Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.