Job Description
Position: Digital Commerce Specialist
Company: Jumia Zimbabwe
Location: Mberengwa, Zimbabwe
Experience: 3-5 years
Education: Bachelor’s Degree
Employment Type: Full-Time
Industry: E-Commerce and Digital Retail
Department: Digital Operations
Salary: 200,000 – 300,000 SSP
Vacancies:1
Company Overview
Jumia Zimbabwe, part of the pan-African e-commerce giant Jumia Technologies AG, is a leading online marketplace connecting buyers and sellers across Zimbabwe. With a mission to empower African economies through digital innovation, Jumia Zimbabwe is expanding its operations to enhance digital retail infrastructure and support local entrepreneurship. The company is committed to fostering inclusive growth and technological advancement in the region.
Job Overview
The Digital Commerce Specialist will play a pivotal role in driving Jumia Zimbabwe’s e-commerce strategy in Mberengwa. This position focuses on optimizing digital sales platforms, enhancing customer engagement, and developing partnerships with local businesses to expand the company’s market reach. The role is ideal for a dynamic professional passionate about leveraging technology to transform traditional retail ecosystems.
Key Responsibilities
- Develop and implement e-commerce strategies to increase online sales and customer retention.
- Collaborate with local vendors to onboard products onto Jumia’s digital marketplace.
- Analyze market trends and consumer behavior to recommend platform improvements.
- Manage digital marketing campaigns to promote Jumia’s services in underserved regions.
- Ensure compliance with digital commerce regulations and cybersecurity standards.
Required Skills
- Proven experience in e-commerce strategy development and execution.
- Strong understanding of digital marketing tools and analytics platforms.
- Excellent negotiation and partnership-building skills.
- Proficiency in data-driven decision-making and market analysis.
- Fluency in both English and local languages (Shona/Ndebele) is an advantage.
Education
- Bachelor’s Degree in Business Administration, Marketing, or Information Technology.
Experience
- 3-5 years of experience in e-commerce, digital retail, or related fields.
Salary
200,000 – 300,000 SSP per month, commensurate with experience and performance.
Benefits
- Performance-based bonuses and commission structures.
- Health insurance and wellness programs.
- Professional development opportunities through Jumia’s global training initiatives.
- Flexible work arrangements and remote collaboration tools.
Training
- Onboarding training on Jumia’s digital platforms and tools.
- Workshops on e-commerce best practices and regional market dynamics.
- Access to global e-commerce certification programs.
Working Environment
Jumia Zimbabwe fosters a collaborative, innovative, and inclusive workplace. The role involves a mix of office-based work in Mberengwa and field visits to partner locations. The company prioritizes work-life balance and provides state-of-the-art digital tools to support productivity.
Application Process
Interested candidates should submit their CV and a cover letter to the official Jumia Zimbabwe careers portal. For more information about job vacancies in Zimbabwe, visit https://zimbabwejobsearch.com. Explore additional career opportunities in Eritrea and beyond at https://www.eritreajobsearch.com.
Equal Opportunity Statement
Jumia Zimbabwe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on gender, ethnicity, religion, or any other protected category.