Retail Operations Analyst Job Vacancy in Masvingo, Zimbabwe – Retail

Job Description

Position: Retail Operations Analyst

Company: Shoprite Holdings Ltd

Location: Masvingo, Zimbabwe

Experience: 2-4 years in retail operations or supply chain management

Education: Bachelor’s degree in Business Administration, Retail Management or related field

Employment Type: Full-time

Industry: Retail

Department: Retail Operations

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Shoprite Holdings Ltd is a leading African retail giant with a strong presence across the continent, including a growing network of stores in Zimbabwe. Known for its commitment to affordable pricing, quality products, and community engagement, Shoprite has become a trusted name for millions of shoppers. The Masvingo store serves as a vital hub for the region, offering a wide range of groceries, fresh produce, household items, and apparel. As part of its expansion strategy, Shoprite is continuously seeking talented professionals to drive operational excellence and enhance customer experiences. This role offers a unique opportunity to contribute to a dynamic retail environment while advancing your career in a company that values innovation, teamwork, and sustainable growth. Join us and be part of a brand that is shaping the future of retail in Zimbabwe and beyond.

Job Overview

The Retail Operations Analyst will play a pivotal role in optimizing store performance, inventory management, and supply chain efficiency for the Masvingo location. Reporting to the Store Manager, you will analyze sales data, monitor stock levels, and develop actionable insights to improve profitability and customer satisfaction. This position is integral to Shoprite’s mission of delivering value to Zimbabwe Jobs seekers and supporting the broader goal of creating Career Opportunities in Zimbabwe. For more information about our company and other openings, visit our partner portal at https://zimbabwejobsearch.com/. This role is a key component of our Hiring in Zimbabwe initiative, aimed at attracting top talent across the nation.

Key Responsibilities

• Analyze daily, weekly, and monthly sales reports to identify trends and opportunities for improvement.
• Monitor inventory levels, conduct stock reconciliations, and recommend replenishment strategies.
• Collaborate with suppliers and the logistics team to ensure timely delivery of goods.
• Develop and maintain dashboards that track key performance indicators (KPIs) such as sell‑through rates, shrinkage, and gross margin.
• Support the Store Manager in budgeting, forecasting, and cost‑control initiatives.
• Implement process improvements to enhance operational efficiency and reduce waste.
• Provide training and guidance to store staff on inventory best practices and data‑driven decision making.
• Ensure compliance with company policies, health and safety regulations, and local labor laws.

Required Skills

• Strong analytical abilities with proficiency in Excel, Power BI, or similar data visualization tools.
• Excellent communication skills, both written and verbal, to convey insights to non‑technical stakeholders.
• Detail‑oriented mindset with a focus on accuracy and data integrity.
• Ability to work independently and as part of a cross‑functional team.
• Problem‑solving attitude with a proactive approach to identifying issues.
• Knowledge of retail merchandising, inventory control, and supply chain processes.

Education

A Bachelor’s degree in Business Administration, Retail Management, Supply Chain Management, Economics, or a related discipline is required. Relevant certifications in data analytics or inventory management are advantageous.

Experience

Applicants should have 2‑4 years of experience in retail operations, inventory analysis, or supply chain coordination. Experience within a large retail chain or multinational environment is preferred.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total rewards structure.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Employee discount on store merchandise.
• Paid annual leave and public holidays.
• Professional development allowance.
• Transportation allowance for commuting to the Masvingo store.

Training

• On‑boarding program covering Shoprite’s systems, policies, and culture.
• Advanced analytics training using Power BI and Tableau.
• Leadership development workshops for high‑potential employees.
• Continuous learning opportunities through internal e‑learning platforms.

Working Environment

Shoprite offers a vibrant, inclusive, and fast‑paced work environment where teamwork and customer focus are paramount. The Masvingo store boasts modern facilities, collaborative workspaces, and a culture that encourages innovation and continuous improvement. Employees enjoy a supportive atmosphere that values diversity and promotes work‑life balance.

Application Process

Interested candidates should submit their application through the online portal on our website. Ensure your resume highlights relevant experience and achievements. After submission, the recruitment team will review applications and contact shortlisted candidates for an interview. Successful applicants will undergo a competency‑based interview and a practical assessment related to data analysis.

Equal Opportunity Statement

Shoprite Holdings Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that values your unique perspective and contributions.