Data Center Operations Manager Job Vacancy in Harare, Zimbabwe – Technology

Job Description

Position: Data Center Operations Manager

Company: Microsoft Zimbabwe

Location: Harare, Zimbabwe

Experience: 5+ years in data center operations

Education: Bachelor’s degree in Computer Science or related field

Employment Type: Full-time

Industry: Technology

Department: Operations

Salary: SSP 350,000 – SSP 500,000 per annum

Vacancies:1

Company Overview

Microsoft Zimbabwe is a leading global technology firm delivering innovative cloud, AI, and enterprise solutions across the African continent. With a strong commitment to digital transformation, Microsoft empowers businesses, governments, and educational institutions to harness the power of technology for sustainable growth. As part of the broader Microsoft ecosystem, the Harare office serves as a regional hub for data center services, supporting customers in Zimbabwe and neighboring markets. The company’s culture promotes inclusivity, continuous learning, and a collaborative environment where talent thrives. By joining Microsoft Zimbabwe, you become part of a dynamic team that drives cutting‑edge projects, contributes to the nation’s digital agenda, and enjoys access to world‑class resources and career development pathways. This role offers a unique opportunity to shape the future of data infrastructure in a fast‑growing market, making it an ideal destination for professionals seeking impactful career opportunities in Zimbabwe.

Job Overview

The Data Center Operations Manager will lead the day‑to‑day management of Microsoft’s state‑of‑the‑art data center facilities in Harare. Reporting to the Regional Infrastructure Director, you will be responsible for ensuring optimal performance, reliability, and security of all critical systems, including power, cooling, networking, and server hardware. You will coordinate cross‑functional teams, oversee preventive maintenance programs, and implement best practices aligned with industry standards such as ISO 27001 and Uptime Institute Tier certifications. This role is pivotal in supporting Microsoft’s cloud services, AI workloads, and enterprise solutions for customers across the region. For more information about Microsoft’s mission and values, visit https://zimbabwejobsearch.com/. The position offers a competitive salary package, comprehensive benefits, and a vibrant work environment that encourages innovation and professional growth.

Key Responsibilities

• Oversee daily operations of the data center, ensuring 99.9% uptime and service level compliance.
• Manage a team of engineers and technicians, providing coaching, performance feedback, and career development.
• Develop and execute preventive maintenance schedules for power, cooling, and networking infrastructure.
• Monitor capacity utilization and plan for scalability to meet growing demand.
• Implement security protocols, incident response procedures, and disaster recovery plans.
• Collaborate with Microsoft Cloud Services teams to align infrastructure with workload requirements.
• Maintain documentation, reporting, and compliance with regulatory standards.
• Drive continuous improvement initiatives to enhance efficiency and reduce operational costs.

Required Skills

• Strong knowledge of data center infrastructure, including UPS, generators, HVAC, and networking.
• Proficiency in monitoring tools such as System Center Operations Manager, Nagios, or SolarWinds.
• Excellent problem‑solving abilities and capacity to make data‑driven decisions.
• Leadership experience managing technical teams in high‑availability environments.
• Effective communication skills for cross‑functional collaboration.
• Familiarity with cloud platforms, particularly Microsoft Azure.
• Commitment to safety standards and regulatory compliance.

Education

A Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or a related discipline is required. Professional certifications such as Cisco CCNA/CCNP, Microsoft Certified: Azure Administrator Associate, or Uptime Institute Accredited Tier Designer are highly desirable and will be considered an advantage during the selection process.

Experience

Candidates must have a minimum of five years of hands‑on experience managing data center operations or large‑scale IT infrastructure. Prior experience in a multinational technology environment, especially within Microsoft’s ecosystem, will be viewed favorably. Demonstrated success in leading teams, managing projects, and delivering reliable services under strict SLAs is essential.

Salary

The role offers a competitive annual salary ranging from SSP 350,000 to SSP 500,000, commensurate with experience and qualifications. Performance‑based bonuses and stock‑option incentives may also be part of the total compensation package.

Benefits

• Comprehensive health and medical insurance coverage.
• Retirement savings plan with employer contributions.
• Generous paid time off and holiday schedule.
• Professional development allowance and certification support.
• Employee assistance program and wellness initiatives.
• Access to Microsoft’s global employee resource networks.

Training

• Onboarding program covering Microsoft’s data center standards and security policies.
• Continuous technical training on Azure services, virtualization, and emerging technologies.
• Leadership development workshops for managerial growth.
• Mentorship opportunities with senior infrastructure architects.
• Access to online learning platforms such as Microsoft Learn and LinkedIn Learning.

Working Environment

The Harare data center operates 24/7, requiring a flexible schedule that may include on‑call rotations and occasional weekend work to support critical maintenance windows. The workplace is equipped with modern facilities, ergonomic workstations, and collaborative spaces designed to foster teamwork and innovation. Microsoft promotes a culture of diversity, inclusion, and respect, ensuring that every employee feels valued and empowered to contribute their best.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Microsoft Careers website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Harare office. Please ensure all documents are uploaded in PDF format.

Equal Opportunity Statement

Microsoft Zimbabwe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.